Policies

Terms and Conditions for Pregamate

Effective Date: 14-06-2023

Please read these Terms and Conditions (“Terms”) carefully before using Pregamate (the “App”). These Terms govern your access to and use of the App and constitute a legally binding agreement between you and Pregamate Private Limited. By using the App, you agree to be bound by these Terms. If you do not agree with any of these Terms, please refrain from using the App.

  1. App Usage

1.1 Eligibility: By using the App, you represent and warrant that you are at least 16 years old or have the necessary legal capacity to enter into these Terms.

1.2 User Account: In order to access certain features or areas of the App, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and up-to-date information during the account registration process and to notify us promptly of any unauthorized use or suspected breach of your account.

1.3 Prohibited Conduct: You agree not to engage in any conduct that may: Violate any applicable laws, regulations, or third-party rights. Interfere with the proper functioning of the App or its infrastructure. Impersonate any person or entity, or misrepresent your affiliation with any person or entity. Collect, harvest, or store personal information or data of other users. Introduce or transmit any viruses, malware, or other malicious code that could harm the App or its users. Attempt to gain unauthorized access to the App, its servers, or any related systems or networks.

  1. Intellectual Property

2.1 Ownership: The App and its contents, including but not limited to text, graphics, images, logos, and software, are the property of Pregamate Private Limited and are protected by intellectual property laws. You acknowledge that the App is licensed, not sold, to you.

2.2 Limited License: Subject to these Terms, Pregamate Private Limited grants you a limited, non-exclusive, non-transferable license to use the App for your personal, non-commercial use. You may not modify, reproduce, distribute, or create derivative works based on the App or its content without prior written consent from Pregamate Private Limited.

  1. Privacy Your use of the App is subject to our Privacy Policy, which explains how we collect, use, and disclose your personal information. By using the App, you consent to the practices described in the Privacy Policy.

  2. Disclaimer of Warranties

4.1 App Availability: We strive to provide a reliable and uninterrupted user experience. However, the App may be subject to temporary disruptions, maintenance, or updates. We do not warrant that the App will be error-free or continuously available.

4.2 Content Accuracy: The information and content provided through the App are for general informational purposes only. We do not warrant the accuracy, completeness, or reliability of any information or content obtained through the App. You are solely responsible for evaluating the suitability and appropriateness of any activities or lifestyle changes based on the information provided.

4.3 No Medical Advice: The App does not provide medical advice, diagnosis, or treatment. The activities and lifestyle changes suggested through the App are not a substitute for professional medical advice. Consult with a qualified healthcare professional before making any decisions or changes related to your health during pregnancy.

  1. Limitation of Liability

5.1 Disclaimer: To the fullest extent permitted by applicable law, Pregamate Private Limited and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of the App.

  1. Indemnification

6.1 You agree to indemnify and hold Pregamate Private Limited and its affiliates, directors, officers, employees, and agents harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the App, violation of these Terms, or infringement of any rights of third parties.

  1. Modifications and Termination

7.1 We reserve the right to modify, suspend, or terminate the App or any part thereof at any time, without prior notice or liability. We may also update or modify these Terms from time to time, and it is your responsibility to review the most current version.

  1. Governing Law and Dispute Resolution

8.1 These Terms shall be governed by and construed in accordance with the laws of Delhi High Court. Any dispute arising out of or in connection with these Terms shall be resolved exclusively through binding arbitration in accordance with the rules of Delhi High Court. The language of arbitration shall be English, and the seat of arbitration shall be Delhi, India.

Contact Us If you have any questions or concerns about these Terms or the App, please contact us at care@pregamate.com. By using the App, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Last updated: 14-06-2023

Privacy Policy for Pregamate App

Effective Date: 24 May,2023

Introduction

Thank you for using Pregamate App. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our App. We are committed to protecting your privacy and ensuring the security of your personal information. By using the App, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information: We collect the following personal information when you use the App:

Phone number: We collect your phone number for identification and communication purposes. Month of Pregnancy: We collect the month of pregnancy to provide you with tailored activities and lifestyle changes suitable for your stage of pregnancy. Demographic Details: We collect certain demographic details such as age, location, and other relevant information to better understand our user base and improve our services.

1.2 Automatically Collected Information: When you use the App, we may automatically collect certain information, such as:

Device Information: We may collect information about your device, including its unique device identifier, operating system, and mobile network information. Log Information: We may automatically record certain information about your use of the App, such as your activities, interactions with the App, and any errors or crashes. Use of Information

2.1 Personal Information: We may use your personal information for the following purposes:

To provide and personalize our services: We use your information to provide you with activities and lifestyle changes tailored to your pregnancy stage and demographic profile. To communicate with you: We may use your phone number to send you important updates, notifications, and information related to the App and its features. To improve our services: We analyze the information we collect to understand user preferences, trends, and behaviors, which helps us enhance and optimize the App’s features and user experience. To ensure app functionality and security: We may use your information to detect and prevent fraudulent or unauthorized activities, protect the rights, safety, and security of our users, and comply with applicable laws and regulations.

2.2 Aggregated Information:

We may aggregate and anonymize the collected information for statistical purposes, research, and analytics. Aggregated information does not personally identify you and may be used to improve our services, develop new features, or share with third parties for marketing or research purposes.

Data Sharing and Disclosure

3.1 Service Providers:

We may engage third-party service providers to perform certain functions on our behalf, such as hosting, data analysis, customer support, and marketing activities. These service providers may have access to your personal information but are contractually bound to protect and use it only for the purposes specified by us.

3.2 Legal Compliance:

We may disclose your personal information if required by law, regulation, legal process, or government request. We may also disclose information to enforce our rights or protect the rights, property, or safety of our users or others.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice within the App if such a transfer occurs.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.

Your Choices and Rights

5.1 Updating Your Information: You may update or correct your personal information within the App or by contacting us directly.

5.2 Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly.

5.3 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

The App is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the revised Privacy Policy within the App or by other means. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at care@pregamate.com..

Refund Policy for Pregamate

Thank you for using Pregamate (the “App”). This Refund Policy explains the refund process for any purchases made through the App. We strive to provide a satisfactory user experience, and we are committed to resolving any issues or concerns related to refunds in a fair and transparent manner. By using the App and making purchases, you agree to the terms and conditions outlined in this Refund Policy.

In-App Purchases

1.1 Payment Processors: The App may offer in-app purchases, which are processed through authorized third-party payment processors. These payment processors have their own refund policies, and we encourage you to review their terms and conditions regarding refunds.

1.2 Refund Eligibility: Refund eligibility for in-app purchases is subject to the policies of the respective payment processors. Typically, refunds are considered in the following cases: Duplicate Purchases: If you accidentally make duplicate purchases of the same item, you may be eligible for a refund for the duplicated transaction. Technical Issues: If there are technical issues or errors that prevent you from accessing or using the purchased item or feature, you may be eligible for a refund. Unauthorized Purchases: If you notice unauthorized charges or purchases made without your consent, you should report it immediately to the payment processor to seek a refund. Requesting a Refund

2.1 Process: To request a refund for an in-app purchase, you must follow the refund process specified by the respective payment processor. Typically, this involves contacting their customer support or accessing your purchase history within the App or payment account.

2.2 Supporting Information: In some cases, the payment processor may require additional information or documentation to process your refund request. You may need to provide details regarding the purchase, transaction ID, or any relevant screenshots or evidence.

Refund Decisions 3.1 Refund Discretion: The decision to grant a refund is ultimately at the discretion of the payment processor and their policies. We will cooperate with the payment processor in the refund process and provide any necessary information or assistance.

3.2 Refund Processing Time: The time it takes to process a refund may vary depending on the payment processor’s policies and procedures. Please refer to the payment processor’s refund policy for an estimate of the processing time. Non-Refundable Items

4.1 Non-Refundable Purchases: Certain in-app purchases, such as consumable items or subscriptions, may be non-refundable after 7 days of the purchase.

Contact Us

If you have any questions or concerns about this Refund Policy or the refund process, please contact us at care@pregamate.com. We will endeavour to assist you and address any issues to the best of our ability.

Please note that this Refund Policy does not affect any statutory rights you may have as a consumer under applicable laws. By using the App and making purchases, you acknowledge that you have read and understood this Refund Policy and agree to the refund terms and conditions outlined herein.

Last updated: [13/06/2023]

Cancellation Policy for Pregamate

Effective Date: 14-06-2023

Thank you for using Pregamate (the “App”). This Cancellation Policy outlines the process for cancelling your subscription if you are unsatisfied with the App. We strive to provide a satisfactory user experience, and we are committed to addressing any concerns or issues promptly. By using the App, you agree to the terms and conditions outlined in this Cancellation Policy.

Subscription Cancellation

1.1 Cancellation Window: You have the right to cancel your subscription within 7 days of the purchase if you are unsatisfied with the App. This cancellation window is applicable to the initial purchase only and does not apply to subsequent subscription renewals.

1.2 Cancellation Request: To cancel your subscription, you must send an email to care@pregamate.com within the 7-day cancellation window. In your email, please provide your purchase details, including the transaction ID and the email associated with your account.

1.3 Refund Initiation: Upon receiving your cancellation request, we will initiate the refund process within 24 hours. The refund will be issued using the same payment method you used for the original purchase. Subscription Renewals

2.1 Renewal: To do so, please follow the instructions provided within the App or contact our support team or write to us at care@pregamate.com. Non-Refundable Items

3.1 Non-Refundable Purchases: Certain in-app purchases or add-ons may be non-refundable. This includes consumable items or one-time purchases within the App. Please review the purchase details and terms before making any non-refundable purchases.

Contact Us

If you have any questions or concerns about this Cancellation Policy or the cancellation process, please contact us at care@pregamate.com. We will endeavour to assist you and address any issues to the best of our ability. Please note that this Cancellation Policy is subject to applicable laws and regulations, and it does not affect any statutory rights you may have as a consumer.

By using the App, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.

Last updated: 14-06-2023